All Systems Operational

About This Site

Welcome to our IoT Connectivity Status Page. Here, you’ll find real-time updates on network performance, system health, and any ongoing incidents. If there’s an outage or disruption, our team will provide timely updates and resolutions. Planned maintenance will be announced in advance to help you prepare.

We’re committed to keeping you connected! Check back here for the latest updates.

Roaming Partners Operational
SIM Management & Control Operational
Nomad Self-Service Portal Operational
API Operational
Billing CDR Operational
AMQ Operational
Nomad Backend Operational
eUICC & Profile Switching Operational
Core Network Operational
Global IoT Data Connectivity Operational
SMS Origination Operational
SMS Termination Operational
Customer-Initiated Maintenance Events Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Dec 21, 2025

No incidents reported today.

Dec 20, 2025

No incidents reported.

Dec 19, 2025

No incidents reported.

Dec 18, 2025

No incidents reported.

Dec 17, 2025
Connectivity Issues / ICCID Range 893720*
Resolved - This issue has been resolved, and traffic levels have returned to pre-incident levels.

If you experience any further issues, please contact us at support@velosiot.com.
Dec 17, 16:53 UTC
Monitoring - We have worked with our partner to apply corrective actions, and our monitoring indicates that service levels are stabilising.

Devices should now see improved success when establishing data sessions and using SMS services.

We will continue to closely monitor the network over the next few hours to ensure service stability.

Next update: 17:00 UTC
Dec 17, 13:23 UTC
Investigating - We are currently investigating an issue affecting data connectivity services.

Devices attempting to establish data sessions may experience service degradation or failure. SMS services may also be intermittently impacted.

Affected ICCID prefix: 893720*

We are actively working with our partner to restore service and will provide further updates as more information becomes available.

Next update: 14:00 UTC
Dec 17, 11:42 UTC
Dec 16, 2025

No incidents reported.

Dec 15, 2025

No incidents reported.

Dec 14, 2025

No incidents reported.

Dec 13, 2025

No incidents reported.

Dec 12, 2025

No incidents reported.

Dec 11, 2025
Velos IoT Monthly Release 8.139 PW43144
Completed - The scheduled maintenance has been completed.
Dec 11, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 11, 09:00 UTC
Scheduled - Service Impacted:
Nomad Platform

Change Summary:
Deploy latest software release (v8.139) to the Nomad production environment.

Start Time:
December 11, 2025 09:00 UTC

End Time:
December 11, 2025 13:00 UTC

Expected Impact:
Thirty minutes of downtime can be required for Nomad Self-Service, Nomad API and Nomad Backend during the service window. Therefore, users might experience limited access.

We advise that you check your access to Nomad Platform and Nomad API after the planned works window.

The Platform release do not have impact on connectivity.
Nov 17, 12:04 UTC
Dec 10, 2025
O2 2G Network Shutdown – 1st December 2025
Completed - The scheduled maintenance has been completed.
Dec 10, 16:46 UTC
Update - We will be undergoing scheduled maintenance during this time.
Nov 28, 16:48 UTC
Update - O2 UK has advised us of a change to its 2G shutdown schedule. The withdrawal of 2G services will now begin on the 1st December 2025, with work completing over the following days.

This update was issued at short notice and replaces the timeline previously communicated on our status page.

After this is complete, 2G access on the O2 network will no longer be available. Only Vodafone and EE will continue to provide 2G service in the UK. Please ensure your roaming schemes include these networks to maintain fallback coverage.

If you require further information, please email support@velosiot.com
Nov 28, 16:36 UTC
Scheduled - O2 UK will permanently withdraw 2G service from 21 November 2025. The shutdown will begin at midnight (UTC) and progress across the UK over the following days. Once complete, 2G access on the O2 network will no longer be available.

After this change, only Vodafone and EE will continue to provide 2G service in the UK. Please ensure your roaming schemes include these networks to maintain fallback coverage. Where possible, it is recommended to begin transitioning devices to 4G services to ensure ongoing connectivity.

If you require any further information, please email support@velosiot.com.
Nov 12, 16:10 UTC
Velos IoT Planned Work Notification PW70644
Completed - The scheduled maintenance has been completed.
Dec 10, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 10, 04:00 UTC
Scheduled - Reason:
Velos customer will be upgrading their Signalling Transfer Point (STP) node to the latest software release.

Service Impacted:
None

Change Summary:
During the upgrade activities all relevant traffic will be routed via a redundant node ensuring site resilience.

Start Time:
10th December 2025 04:00 UTC

End Time:
10th December 2025 12:00 UTC

Completion Mediation:
Velos IoT, network vendor and customer will monitor traffic during the work.

Recovery Mitigation:
Should any unexpected behaviour or critical issues arise an immediate rollback to the previous STP configuration will be executed.
Dec 9, 07:04 UTC
Dec 9, 2025

No incidents reported.

Dec 8, 2025

No incidents reported.

Dec 7, 2025

No incidents reported.

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