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Welcome to our IoT Connectivity Status Page. Here, you’ll find real-time updates on network performance, system health, and any ongoing incidents. If there’s an outage or disruption, our team will provide timely updates and resolutions. Planned maintenance will be announced in advance to help you prepare.

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eUICC & Profile Switching Operational
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Global IoT Data Connectivity Operational
SMS Origination Operational
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Degraded Performance
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Maintenance

Scheduled Maintenance

Velos IoT Monthly Release 8.149 PW91574 Aug 20, 2026 09:00-13:00 UTC

Service Impacted:
Nomad Platform

Change Summary:
Deploy latest software release (v8.149) to the Nomad production environment.

Start Time:
August 20, 2026 09:00 UTC

End Time:
August 20, 2026 13:00 UTC

Expected Impact:
Thirty minutes of downtime can be required for Nomad Self-Service, Nomad API and Nomad Backend during the service window. Therefore, users might experience limited access.

We advise that you check your access to Nomad Platform and Nomad API after the planned works window.

The Platform release do not have impact on connectivity.
Posted on Aug 13, 2026 - 08:00 UTC

Aug 19, 2026

No incidents reported today.

Aug 18, 2026

Velos IoT Planned Work Notification PW06715 - rescheduled
Completed - The scheduled maintenance has been completed.
Aug 18, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 18, 04:00 UTC
Scheduled - Our network vendor will be performing a maintenance work on their East SMSC Platform. Customer SMPP connectivity and SMS messaging service will continue via the West SMSC during the maintenance of East.

Service Impacted:
There will be a change of the IP point in the Firewall from East to West, that will lead all traffic to West SMSC.
Customers may experience:
- a brief disconnection and reconnection of SMPP.
- short delays in message delivery.
- temporary message queueing.
The delays expected to last only a few minutes.

Change Summary:
Isolating East SMSC
Start Time:
August 18, 2026 04:00 UTC
End Time:
August 18, 2026 07:00 UTC

The upgrade will be performed outside the Maintenance window and traffic will be reintroduce to East SMSC when upgrade finalized. Date and time will be announced in another maintenance message.

Completion Mediation:
Application-, Service-, Infra- and HA-Testing will be executed successful before traffic will be reintroduce.

Recovery Mitigation:
If recovery is required, the East SMSC will be restored to same level as before any upgrade is performed and traffic will be reintroduced.
Aug 17, 19:20 UTC

Aug 17, 2026

No incidents reported.

Aug 16, 2026

No incidents reported.

Aug 15, 2026

No incidents reported.

Aug 14, 2026

Velos IoT Planned Work Notification PW95715
Completed - The scheduled maintenance has been completed.
Aug 14, 04:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 21:00 UTC
Scheduled - Reason:
Our network vendor will be performing core network software upgrades on their West routers. This is to bring the IP Core into compliance with best practices of recent IOS releases to improve security with patches and fixes.

Service Impacted:
None – Reduced resilience only.

Change Summary:
Core Network Validation and Pre-checks
Core Network Upgrade/install IOS and reload

After the upgrade, the device is reloaded to the new version, without being committed. If the version fails or there are known issues, the device can be reloaded again, automatically reverting to the last version.

Start Time:
August 13, 2026 21:00 UTC

End Time:
August 14, 2026 04:30 UTC

Completion Mediation:
Network vendor to monitor routers and confirm all signalling is functioning as expected.

Recovery Mitigation:
IOS devices can rollback to the last known configuration.
Aug 10, 13:03 UTC

Aug 13, 2026

Velos IoT Planned Work Notification PW21515
Completed - The scheduled maintenance has been completed.
Aug 13, 04:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 12, 21:00 UTC
Scheduled - Reason:
Our network vendor will be performing core network software upgrades on their East routers. This is to bring the IP Core into compliance with best practices of recent IOS releases to improve security with patches and fixes.

Service Impacted:
None – Reduced resilience only.

Change Summary:
Core Network Validation and Pre-checks
Core Network Upgrade/install IOS and reload

After the upgrade, the device is reloaded to the new version, without being committed. If the version fails or there are known issues, the device can be reloaded again, automatically reverting to the last version.

Start Time:
August 12, 2026 21:00 UTC

End Time:
August 13, 2026 04:30 UTC

Completion Mediation:
Network vendor to monitor routers and confirm all signalling is functioning as expected.

Recovery Mitigation:
IOS devices can rollback to the last known configuration.
Aug 10, 12:57 UTC

Aug 12, 2026

Aug 11, 2026

No incidents reported.

Aug 10, 2026

No incidents reported.

Aug 9, 2026

No incidents reported.

Aug 8, 2026

No incidents reported.

Aug 7, 2026

No incidents reported.

Aug 6, 2026

No incidents reported.

Aug 5, 2026

No incidents reported.

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