Velos IoT Planned Work Notification PW95715

Scheduled Maintenance Report for Velos IoT Service Update

Completed

The scheduled maintenance has been completed.
Posted Aug 14, 2026 - 04:30 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 13, 2026 - 21:00 UTC

Scheduled

Reason:
Our network vendor will be performing core network software upgrades on their West routers. This is to bring the IP Core into compliance with best practices of recent IOS releases to improve security with patches and fixes.

Service Impacted:
None – Reduced resilience only.

Change Summary:
Core Network Validation and Pre-checks
Core Network Upgrade/install IOS and reload

After the upgrade, the device is reloaded to the new version, without being committed. If the version fails or there are known issues, the device can be reloaded again, automatically reverting to the last version.

Start Time:
August 13, 2026 21:00 UTC

End Time:
August 14, 2026 04:30 UTC

Completion Mediation:
Network vendor to monitor routers and confirm all signalling is functioning as expected.

Recovery Mitigation:
IOS devices can rollback to the last known configuration.
Posted Aug 10, 2026 - 13:03 UTC
This scheduled maintenance affected: Core Network (Global IoT Data Connectivity, SMS Origination, SMS Termination).