We received confirmation that the issue within the upstream provider’s network had been identified and that mitigation efforts were underway. By 19:00 BST, signalling levels had returned to normal.
If you are still experiencing problems related to this issue, please raise to support@velosiot.com
Posted May 21, 2026 - 19:15 UTC
Identified
We are no longer experiencing congestion or rate limiting on the links with our interconnect partner. Although traffic remains elevated due to an upstream carrier issue, services are operating normally with no wider impact at this time.
Next update at UTC 22:00 UTC
Posted May 21, 2026 - 18:18 UTC
Update
We are continuing to investigate this issue.
Posted May 21, 2026 - 17:03 UTC
Update
We are continuing to investigate this issue.
Posted May 21, 2026 - 16:57 UTC
Investigating
We are observing a significant increase in Signaling over our interconnect links. Possible degradation of LTE services will be observed for our roaming customers. Our Engineers are actively working to resolve this.
Posted May 21, 2026 - 16:56 UTC
This incident affected: Core Network (Global IoT Data Connectivity).